Overview

Telecommunications
National Program
2013 – 2015

Green Standards and TELUS, Canada’s fastest growing telecommunications provider, have worked together since 2012 to decommission office spaces across the country, including spaces in British Columbia, Alberta, Ontario, Quebec and Nova Scotia.

TELUS_EN
263
TONNES DIVERTED FROM LANDFILL
223000
DOLLARS OF IN-KIND DONATION
871
TONNES OF GHG OFFSET

The Objective

As part of an ongoing strategy to reduce the environmental impact of its real-estate portfolio, TELUS sought a partner that could reliably redistribute surplus office furniture and equipment produced as a result of new developments, relocations, renovations or other workplace transitions across its real estate portfolio.

The Challenge

As many companies do, TELUS tested different approaches to managing excess office assets in different regions. The results were less than optimal. Each project came with a unique set of challenges and risks, distinct local markets and vendors; and required more internal effort than anticipated.

Project sizes varied, from small branch locations to full floors of its corporate offices, making it especially difficult to introduce the same process across its real estate portfolio nationally while maintaining predictable results.

Reporting on performance was also limited by the capacities of regional business units and diverse vendors.

Turnkey Service

Landfill Diversion

Reporting

Transparency

TELUS can engage us for any office location, and expect the same quality of service, environmental performance, and project metrics. Anywhere in Canada.

Trevor-Langdon

Trevor Langdon
Business Development Manager
Green Standards

The Solution

Green Standards introduced TELUS to its managed program of office asset resale, recycling and in-kind donation in 2012.

Green Standards took responsibility for vendor onboarding and management, engaging resellers, recyclers and local non-profits, coordinating and documenting asset delivery, and providing environmental and community impact reporting.

TELUS’ Corporate Real Estate team simply engaged Green Standards to achieve its goals across all of its offices.TELUS was also able to recommend community partners for donation, further aligning Green Standards’ work with the broader corporate social responsibility goals for which the company is known.

Project Sites

  • Vancouver
  • Calgary
  • Toronto
  • Montreal
  • Halifax

The Results

Since 2012, TELUS and Green Standards have collaborated on 13 office decommissions in Vancouver, Calgary, Toronto, Montreal and Halifax, with more planned for 2016.

Altogether, these projects have achieved a landfill diversion rate of 97 per cent. Of the 239 metric tonnes of office equipment diverted from landfill, 34 per cent was resold to recover market value, 23 per cent was recycled, and 42 per cent was donated to local non-profits.

By clearing our workspaces, coordinating the donations to our partners, and providing reporting on the overall landfill diversion, we are able to provide measurable results to multiple areas of our business from a single service.

Mary Verissimo
Director of Real Estate Services
TELUS

Asset Distribution (by weight)

  • Resale
  • Donation
  • Recycling
  • Landfill

The in-kind donations, valued at over $223,000, benefited more than 30 organizations including Parasports Quebec, the Salvation Army, and Pearson Educational Foundation.

“We’ve used the chairs, tables and filing cabinet at our Allancroft campus, which offers specialized programs for children as well as adults in Beaconsfield, Montreal,” said Myriam Rabbat, Centre Director at Pearson Educational Foundation. “Thanks to TELUS, we will be able to save on office improvements and more effectively provide services to our students and community.”

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